Privacy Policy

This privacy policy describes how Prompt Peak Services collects, protects and makes use of information held about you. This policy may be updated regularly and any amendments are effective immediately so we recommend you review this policy often to stay informed.

Our website may contain links to other websites, which are provided for your convenience. We are only responsible for the privacy practices and security of this website and not external websites. You should therefore check any other linked website’s privacy policies.

If you have any questions about this policy or the data we hold about you, please contact Prompt Peak Services on

What we collect and how we use it

Users may visit our website and use it as often as they like without providing any information, however certain services provided via the website do require the processing of personal data.

Booking and Contact Form

Our website contains a booking and contact form which collects information such as your name, email address, telephone number and physical address. This information is used for the sole purpose of contacting you and providing the service you have requested. By submitting the contact form online, you consent to the use of your details for this purpose.

How we store it

Prompt Peak Services will retain your personal data as long as it is required for the purpose for which the data is collected. Any data submitted via online forms are also retained on the web hosting server for a period of time, default period is 30 days.

Access to your information

In accordance with the Data Protection Act 2018, you have the right to request a copy of the information that we hold about you, if you would like a copy of some or all of your personal information, please contact Prompt Peak Services on

Erasure of Data (right to be forgotten)

You have the right to have your data erased if the personal data is no longer required for the purpose it was originally collected for, if we are processing the personal data for direct marketing purposes and you object to that processing, or if you believe we are processing your personal data unlawfully.

To request erasure of your personal data, please contact Prompt Peak Services on

Complaints about the handing of your data

If you have any issue with how your data is being processed, we would recommend you to contact us first, putting your complaint in writing to Prompt Peak Services on We take all complaints seriously and do our best to resolve them.


Under the EU General Data Protection Regulation 2016 you have the right to complain to the supervisory authority which in the UK is the Information Commissioners Office (ICO). You can find more details about how to do this on the ICO’s website here:


This policy was last updated on 05/02/2024.